Can a renter pay me with cash?

No, this option is not available on RideLink as all payments must be made online (using a credit or debit card) in order for our payment gateway to charge the accurate amount.

Making payment on our platform online also ensures that the car is insured fully during the rental period. Without this, your booking won’t be considered as being done via our platform. Therefore, the car would not be insured by RideLink and in case of a breakdown or damage, RideLink cannot provide coverage and assistance, neither can our Roadside Assistance be used. 

Restricting the payment method to a debit or credit card is also part of our safety policies. When renters enter their card details we are able to run further identity checks and it also allows RideLink to charge renters cancellation fees, fuel and cleaning fees and the insurance excess in case it's necessary.


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